What it means
The credential authenticated successfully, but the organization it belongs to is not entitled to the requested capability. This is a plan/subscription boundary, not a permission problem: no credential in the organization can reach this capability.What to do
- Confirm the capability is included in your organization’s Living Security plan.
- Contact your Living Security account team to add the entitlement if you need this capability.
- Do not retry — the result will not change until the organization’s entitlements change.