Platform Overview - Living Security Platform

Living Security helps security teams reduce human risk by connecting workforce identities and security signals, explaining where risk is concentrated, coordinating interventions, and measuring the result.

The Program Loop

The main navigation follows the work of running a human risk program:

Workforce → Intelligence → Playbooks → Outcomes
     ↑                                  │
     └──────── learn and improve ───────┘

Area	Question it answers	What you do there
Workforce	Who and what is in scope?	Review people, AI agents, cohorts, segments, identities, activities, and risk factors.
Intelligence	Where should we focus?	Investigate signals, patterns, and prioritized insights grounded in connected data.
Playbooks	What should we do about it?	Coordinate training, nudges, communications, and other supported interventions.
Outcomes	Did the program work?	Monitor metrics, dashboards, reports, achievements, and changes over time.

The loop is continuous. Outcomes reveal what improved and what remains risky, which informs the next investigation and playbook.

How Data Becomes an Outcome

Connect identities and security signals

Identity providers establish who is in your workforce. Security, productivity, and learning systems contribute activities and signals associated with those identities.

Resolve a unified workforce view

Living Security links source-system identifiers to stable people and agents so activity from different systems can be analyzed together. Data quality and source coverage affect what the platform can explain.

Prioritize risk

The Human Risk Index (HRI), risk factors, cohorts, and Intelligence surfaces help program owners identify where attention is most useful. See Human Risk Index for scoring terminology.

Run a playbook

Playbooks turn a prioritized need into coordinated work, such as assigning training or sending a nudge through a configured channel. Available actions depend on your organization’s entitlements and configured integrations.

Measure the result

Outcomes and reporting show program activity and changes in risk, participation, or completion so you can decide what to continue or change.

Key Concepts

Human Risk Index

HRI summarizes human risk on a 0–1000 scale, where a higher score indicates greater vigilance and lower risk. It is one decision input, not a complete explanation by itself. Open a person, cohort, or workforce view to inspect the underlying factors and activities.

People, Agents, Cohorts, and Segments

People are human workforce entities.
Agents are AI systems tracked as non-human workforce entities.
Cohorts are saved groups used for repeatable analysis and targeting.
Segments are ad hoc filtered workforce views encoded in the URL so they can be shared without creating a saved cohort.

See the Glossary for additional terminology.

Livvy

Livvy is the platform’s AI assistant. Use Ask Livvy to investigate available organizational data, explain supported platform concepts, and help prepare work such as insights, reports, or playbooks. Livvy’s answers depend on the data, permissions, and capabilities available to your organization; verify consequential actions before using them.

Toolkit

Toolkit supports the program loop rather than replacing it:

Content Studio creates and manages supported training and nudge content.
Signal Library describes signals available for analysis.

These items may be labeled early access or controlled by your organization’s entitlements.

Product Surfaces

Living Security has distinct experiences for different audiences:

Surface	Audience	Purpose
Dashboard	Customer administrators, program owners, and managers	Configure and run the human risk program.
Engage	Learners and employees	Complete assigned activities and view personal experiences.
Help Center	Administrators, integration owners, and developers	Learn concepts and complete supported setup tasks.

Internal Living Security administration is not part of the customer Dashboard.

Configuration Areas

Settings contains supporting configuration such as integrations, identity, communications, branding, access, and preferences. Settings are secondary to the program loop: configure the platform there, then do program work through Workforce, Intelligence, Playbooks, and Outcomes.

Continue

Take the Five-Minute Tour

Inspect your current posture and find the next useful task.

Complete Onboarding

Connect required data sources and verify that data is flowing.

Set Up an Integration

Connect a supported provider and verify its first sync.

Review the Glossary

Look up product, data, and program terminology.

​The Program Loop

​How Data Becomes an Outcome

​Key Concepts

​Human Risk Index

​People, Agents, Cohorts, and Segments

​Livvy

​Toolkit

​Product Surfaces

​Configuration Areas

​Continue