This glossary defines key terms used throughout the Living Security Platform and Human Risk Management in general.Documentation Index
Fetch the complete documentation index at: https://docs.livingsecurity.com/llms.txt
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A
Action
An executable step taken by the platform to reduce risk — such as assigning training, sending a nudge, opening an IT ticket, or running a simulation. The Actions section of the platform is where playbooks, goals, and action reporting live.Agent
A non-human identity in the workforce — including AI agents, service accounts, API keys, certificates, and OAuth clients. Part of the broader workforce alongside people.B
Behavior
Observable actions by people that contribute to their HRI score, such as clicking phishing links, completing training, or reporting suspicious emails. One of the three components of the Human Risk Index.Benchmarking
Comparing your organization’s metrics against industry standards or peer organizations.C
Channel
A delivery mechanism for notifications and nudges: Email, Slack, Microsoft Teams, or In-App.Cohort
A group of people defined by shared attributes, used for targeted analysis or action. Cohorts can be custom-defined using any combination of identity attributes and behavioral signals.Content Studio
The platform area for creating and managing training courses, simulations, and nudges. Includes AI-assisted content generation and a library of pre-built content packs.Course
A structured learning experience assigned to people, comprised of individual training modules. Aligns with standard LMS industry terminology.D
Dashboard
A customizable analytics view in the Outcomes section for visualizing metrics, trends, and reports.Department
An organizational grouping of people defined in the identity provider. Departments are a common basis for segments.G
Goal
A measurable security objective that actions are linked to. Goals track progress toward risk reduction targets and can be user-created or AI-suggested by Livvy.H
HRI (Human Risk Index)
A composite score (0–1000) measuring an individual’s or group’s security vigilance. Higher scores indicate better security practices (lower risk). Calculated from three components: Behavior, Threat, and Identity. See Understanding HRI.Human Risk Management (HRM)
A comprehensive approach to managing security risk from human factors, going beyond traditional security awareness training. The category that the Living Security Platform defines and leads.I
Identity
The collection of attributes associated with a person or agent in the workforce — including access levels, roles, privileges, and behavioral history. One of the three components of the Human Risk Index.Insight
An AI-generated observation about a potentially interesting pattern, trend, or anomaly in your security data. Insights are surfaced by Livvy in the Intelligence section.Integration
A connection between the Living Security Platform and an external system (HR, identity provider, security tool, LMS, etc.). Integrations can be inbound or outbound.Intelligence
The platform section that surfaces AI-synthesized analysis of your security data. Intelligence is the general category; Insights are the specific items within it.L
Landing Page
A simulated credential-capture page displayed when a person clicks a phishing simulation link. Landing pages include a teachable moment explaining that the interaction was a simulation.Livvy
The AI analyst, assistant, and intelligence layer built into the Living Security Platform. Livvy provides insights, answers questions, and helps with analysis and action.M
Module
An individual component within a training course — such as a video, quiz, document, or interactive block.N
Notification
A message delivered from the platform to a person via any channel (email, Slack, Teams, in-app).Nudge
A short, targeted message delivered via email, Slack, or Teams to reinforce security behaviors. A specialized notification with a behavioral goal.O
Outcomes
The platform section for analytics, reporting, and measuring the impact of security programs. Contains dashboards, metrics, reports, and Security Scorecards.P
People / Person
The humans who comprise an organization’s workforce and are managed by the platform. “People” is the plural, “person” is the singular.Playbook
An automated sequence that responds to triggers with defined actions. Playbooks are the core orchestration mechanism in the platform for delivering training, simulations, nudges, and other actions to cohorts.Prediction
An AI-generated forecast about future risk based on current patterns and historical data.R
Report Button
A client-side control — such as an Outlook add-in, browser extension, or embedded email link — that allows people to report suspicious emails directly to the platform.Resilience Ratio
The primary metric for measuring simulation effectiveness: the ratio of people who reported a simulation versus those who clicked.Risk Category
A classification of HRI score into vigilance levels: High Vigilance (800–1000, best), Somewhat Vigilant (600–799), Neutral (400–599), Somewhat Risky (200–399), or High Risk (0–199, needs attention).S
Scorecard
The personalized view in the engage app showing an individual their Security Score, contributing factors, and improvement opportunities.Security Score
A customer-defined metric shown to people on their Scorecard. Unlike HRI (which is platform-calculated and consistent across tenants), the Security Score gives customers flexibility in how they communicate risk to their workforce.Segment
A pre-populated cohort defined by a single, top-level identity attribute from the source identity provider — such as department, location, or job role.Signal
An individual behavioral or security indicator that contributes to a person’s HRI score. Signals can be risk signals (negative), protective signals (positive), or neutral.Simulation
A realistic phishing test delivered to people to measure awareness and susceptibility. Simulations are authored in Content Studio and delivered through playbooks.T
Threat
External threats targeting people, including phishing attempts and attack patterns. One of the three components of the Human Risk Index.Training
Educational content assigned to people to improve security awareness.W
Workforce
All entities in your organization managed by the platform — including people (employees, contractors) and agents (AI agents, service accounts, non-human identities).Related
Understanding HRI
Deep dive into Human Risk Index.
Platform Overview
Platform architecture and concepts.