> ## Documentation Index
> Fetch the complete documentation index at: https://docs.livingsecurity.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

> Configure outbound notifications to send alerts and updates to Slack, Microsoft Teams, email, and custom webhooks.

Outbound integrations allow Living Security to send notifications, alerts, and updates to your team's communication channels. Use these integrations to keep stakeholders informed about training progress, security events, and playbook results.

<Note>
  For Slack, Microsoft Teams, and Google Chat **nudge delivery** to people, use **Settings → Communications → Channels**. Outbound webhooks for event egress are configured separately when your organization has developer hub access.
</Note>

## Available Integrations

<CardGroup cols={2}>
  <Card title="Slack" icon="slack" href="/integrations/outbound/slack">
    Send notifications to Slack channels and direct messages.
  </Card>

  <Card title="Microsoft Teams" icon="microsoft" href="/integrations/outbound/teams">
    Send notification-only messages to Microsoft Teams users and channels.
  </Card>

  <Card title="Email Notifications" icon="envelope" href="/integrations/outbound/email">
    Configure custom email notification rules.
  </Card>

  <Card title="Webhooks" icon="webhook" href="/integrations/outbound/webhooks">
    Send event data to custom webhook endpoints.
  </Card>
</CardGroup>

## How Outbound Integrations Work

<Steps>
  <Step title="Connect the service">
    **Connect the service** — Add credentials where required, or install the Living Security app package for Microsoft Teams.
  </Step>

  <Step title="Set up notification rules">
    **Set up notification rules** — Define which events trigger notifications.
  </Step>

  <Step title="Choose destinations">
    **Choose destinations** — Select channels, users, or endpoints to receive updates.
  </Step>

  <Step title="Monitor delivery">
    **Monitor delivery** — Track notification delivery status and troubleshoot issues.
  </Step>
</Steps>

## Use Cases

| Integration | Common Use Cases                                                                 |
| ----------- | -------------------------------------------------------------------------------- |
| Slack       | Training reminders, security alerts, real-time notifications                     |
| Teams       | Playbook launch announcements, compliance deadline reminders, manager dashboards |
| Email       | Weekly training digests, completion certificates, escalation notifications       |
| Webhooks    | SIEM integration, ticketing system updates, custom automation playbooks          |

## Security Considerations

<Warning>
  Outbound integrations transmit data to external services. Ensure you:

  * Only grant necessary permissions to integration tokens
  * Regularly rotate credentials
  * Review which data is included in notifications
  * Use the regional Teams package and Microsoft tenant shown in Living Security
</Warning>

## Getting Started

The legacy **Settings → Integrations → Outbound** route now redirects to **Settings → Communications → Channels**. Use these paths instead:

* **Slack**, **Microsoft Teams**, and **Google Chat** — **Settings → Communications → Channels**
* **Webhooks** — **Settings → Developer Hub → Webhooks** (prototype preview only; does not deliver production events)

Click the relevant integration card to configure credentials, app package installation, destinations, and notification settings.