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What Living Security needs

Scopes: Access to Phishing (ThreatSim) and PhishAlarm reporting endpoints Required role: Super Admin, Reporting Admin, or Reporting API in Proofpoint SAT

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Prerequisites

  • You must have Super Admin or Reporting Admin access in Proofpoint SAT to generate API tokens.
  • The token must be associated with an account that holds one of the required roles.

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Part A — In Proofpoint SAT

Your Proofpoint SAT administrator completes these steps.
1

Navigate to API Token settings

  1. Sign in to your Proofpoint Security Awareness Training portal.
  2. Click your account name or admin menu in the upper right and select Settings.
  3. In the left navigation, locate Integrations or API and open the Results API or Token Mart page.
The exact navigation path varies by portal version. If you do not see a Token Mart or Results API option, contact your Proofpoint administrator — token generation may require a platform feature to be enabled.
2

Generate a new API token

  1. Click Generate Token (or Create New Token).
  2. Enter a descriptive name (e.g., Living Security Platform).
  3. Select the appropriate role or access level:
Least-privilege recommendation: Use the Reporting API role if available. This restricts the token to read-only reporting access.
  1. Save the token.
3

Copy and save your token

Copy the token immediately and store it securely.
The token may only be displayed once at creation time. If you navigate away without copying it, you may need to revoke and regenerate.
4

Identify your regional results host

Select the host that matches your Proofpoint SAT environment:Enter the host only — no https:// prefix and no trailing slash.

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Part B — In the Living Security Platform

The program owner completes this step, or the system admin if using delegated setup.
1
You are now connected to Proofpoint Security Awareness Training.

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Troubleshooting

The token is invalid or expired. Verify that:
  1. Token is correct and has not been revoked
  2. Token was generated with proper role access
The token lacks access to the required reporting endpoints. Verify the token was created with Super Admin, Reporting Admin, or Reporting API role.
Data syncs will fail if the regional host doesn’t match your SAT environment. Verify:
  • US accounts use results.us.securityeducation.com
  • EU accounts use results.eu.securityeducation.com
  • AP accounts use results.ap.securityeducation.com
If you don’t see the Token Mart or Results API option in settings, the feature may not be enabled for your account. Contact your Proofpoint administrator or Customer Success Manager.