> ## Documentation Index
> Fetch the complete documentation index at: https://docs.livingsecurity.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Platform Overview

> Comprehensive overview of the Living Security Platform and Human Risk Management. Learn key concepts, platform architecture, and how AI-native technology transforms security awareness into measurable risk reduction.

The Living Security Platform is the industry's first AI-native [Human Risk Management](https://www.livingsecurity.com/humanriskmanagement) (HRM) solution. It transforms how security teams understand, measure, and reduce human risk across their organizations.

## What is Human Risk Management?

Human Risk Management goes beyond traditional Security Awareness Training (SAT) to focus on measurable risk reduction:

| Traditional SAT           | Human Risk Management      |
| ------------------------- | -------------------------- |
| Training completion rates | Behavioral risk scores     |
| Phishing click rates      | Real-world behavior change |
| Annual compliance         | Continuous measurement     |
| One-size-fits-all         | Targeted actions           |
| Static reporting          | Predictive insights        |

HRM means:

* Understanding risk based on **real-world behavior**, identity, access, and context
* Prioritizing action across both **humans and AI agents** using behavioral and threat signals
* Delivering **actions** that span from coaching to policy enforcement
* Reporting **measurable outcomes** to stakeholders and the board

<Card title="Learn More About HRM" icon="arrow-up-right-from-square" href="https://www.livingsecurity.com/humanriskmanagement">
  Explore our Human Risk Management solutions on livingsecurity.com
</Card>

## Key Concepts

### Human Risk Index (HRI)

The Human Risk Index is a composite score (0-1000) that measures an individual's or group's security risk. It combines three dimensions:

* **Behavior** - Actions taken by users (training completion, policy compliance, risky behaviors)
* **Threat** - External threats targeting users (phishing attacks, malware attempts)
* **Identity** - Access levels, privileges, and role-based risk factors

Learn more about [how HRI is calculated](/reference/hri).

### Cohorts

Cohorts are groups of users segmented by shared characteristics:

* **Departments** - Engineering, Sales, HR
* **Locations** - Geographic regions or offices
* **Risk levels** - High, Medium, Low risk users
* **Custom criteria** - Any attribute from your integrated data

Cohorts enable targeted analysis and actions rather than organization-wide approaches.

### Livvy

Livvy is the AI assistant at the heart of the platform. She:

* Analyzes your security data to surface insights
* Recommends actions based on risk patterns
* Creates content and playbooks through conversation
* Generates reports for stakeholders

Livvy is trained on real-world HRM outcomes and understands the nuances of security behavior change.

<Card title="Introduction to Livvy" icon="sparkles" href="/guides/livvy/introduction">
  Discover how Livvy transforms Human Risk Management with AI-native intelligence.
</Card>

### Playbooks

Playbooks are automated sequences that respond to risk signals or scheduled triggers. They can:

* Assign training to specific cohorts
* Send nudges via email, Slack, or Teams
* Generate and distribute reports
* Chain multiple actions together

### Actions

Actions are the steps taken to reduce risk:

* **Training** - Educational content assigned to users
* **Nudges** - Timely reminders via communication channels
* **Policies** - Enforcement actions like access restrictions

## Platform Architecture

The Living Security Platform consists of several integrated components:

```
┌─────────────────────────────────────────────────────────────┐
│                    Living Security Platform                   │
├─────────────────────────────────────────────────────────────┤
│                                                               │
│   ┌─────────────┐  ┌─────────────┐  ┌─────────────┐         │
│   │ Intelligence │  │  Workforce  │  │   Actions   │         │
│   │  - Insights  │  │  - People   │  │ - Playbooks │         │
│   │  - Signals   │  │  - Cohorts  │  │ - Actions   │         │
│   └─────────────┘  └─────────────┘  └─────────────┘         │
│                                                               │
│   ┌─────────────┐  ┌─────────────┐  ┌─────────────┐         │
│   │   Outcomes   │  │   Toolkit   │  │  Settings   │         │
│   │ - Dashboards │  │ - Content   │  │ - Integr.   │         │
│   │ - Metrics    │  │ - Training  │  │ - Policies  │         │
│   └─────────────┘  └─────────────┘  └─────────────┘         │
│                                                               │
│   ┌─────────────────────────────────────────────────┐       │
│   │                    Livvy (AI)                     │       │
│   │  Conversational AI • Insights • Actions   │       │
│   └─────────────────────────────────────────────────┘       │
│                                                               │
├─────────────────────────────────────────────────────────────┤
│                      Integrations                             │
│   HR Systems • Identity Providers • Security Tools • Comms   │
└─────────────────────────────────────────────────────────────┘
```

### Platform Sections

| Section            | Purpose                                                    |
| ------------------ | ---------------------------------------------------------- |
| **Home**           | Dashboard with HRI score, cohort breakdown, and Livvy chat |
| **Intelligence**   | AI-generated insights and suggested actions                |
| **Workforce**      | People, cohorts, segments, and AI agents                   |
| **Actions**        | Playbooks and actions                                      |
| **Outcomes**       | Dashboards, metrics, and reporting                         |
| **Toolkit**        | Content Studio for training, simulations, and nudges       |
| **Communications** | Message logs and queue management                          |
| **Settings**       | Integrations, policies, and configuration                  |

## Data & Integrations

The platform connects to your existing security and IT infrastructure:

* **HR Systems** - Employee data, org structure, job titles
* **Identity Providers** - SSO, user attributes, access levels
* **Security Tools** - SIEM, DLP, endpoint protection
* **Communication** - Email, Slack, Microsoft Teams
* **Learning** - SCORM, LMS integrations

Data flows into the platform to build comprehensive user profiles and risk scores. The more integrations you enable, the more accurate your risk assessment becomes.

<Card title="Setting Up Integrations" icon="plug" href="/integrations/managing/setup">
  Connect your security stack to enable comprehensive risk visibility.
</Card>

## AI-Native Design

The Living Security Platform is built from the ground up with AI at its core:

* **Predictive Insights** - Identify risks before incidents occur
* **Natural Language** - Interact with your data through conversation
* **Automated Playbooks** - Reduce manual effort in security programs
* **Content Generation** - Create training and communications with AI assistance
* **Explainable AI** - Understand why insights are made

This AI-native approach makes HRM accessible to security teams of any size, reducing the time and expertise traditionally required to run effective programs.

## Next Steps

<CardGroup cols={2}>
  <Card title="Quick Start Guide" icon="rocket" href="/getting-started/quick-start">
    Get up and running with the platform in under 5 minutes.
  </Card>

  <Card title="Onboarding Guide" icon="circle-check" href="/getting-started/onboarding">
    Complete step-by-step setup for your organization.
  </Card>

  <Card title="Meet Livvy" icon="sparkles" href="/guides/livvy/introduction">
    Learn how to leverage AI to transform your security program.
  </Card>

  <Card title="Glossary" icon="book" href="/reference/glossary">
    Review key terms and concepts used throughout the platform.
  </Card>
</CardGroup>

***

## Learn More

* [Request a Demo](https://www.livingsecurity.com/request-demo/) - See the platform in action
* [Visit Our Blog](https://www.livingsecurity.com/blog/) - Latest insights on Human Risk Management
* [Contact Sales](https://www.livingsecurity.com/contact/) - Talk to our team about your needs
