> ## Documentation Index
> Fetch the complete documentation index at: https://docs.livingsecurity.com/llms.txt
> Use this file to discover all available pages before exploring further.

# General FAQs

> Frequently asked questions about the Living Security Platform, Human Risk Management, and getting started.

Common questions about the Living Security Platform and Human Risk Management.

<AccordionGroup>
  <Accordion title="What is Human Risk Management?">
    Human Risk Management (HRM) is a comprehensive approach to managing security risk from human factors. Unlike traditional Security Awareness Training that focuses on training completion, HRM measures actual behavior change and risk reduction. Learn more in our [Platform Overview](/getting-started/platform-overview).
  </Accordion>

  <Accordion title="How is this different from traditional security awareness training?">
    Traditional SAT focuses on:

    * Training completion rates
    * Phishing click rates
    * Annual compliance

    HRM focuses on:

    * Real behavioral risk scores
    * Continuous measurement
    * Targeted actions
    * Measurable risk reduction
  </Accordion>

  <Accordion title="What data does the platform need?">
    The platform works best with:

    * **HR data** - Employee information, org structure
    * **Identity data** - User attributes, access levels
    * **Security data** - Threat signals, incidents
    * **Communication** - Delivery channels (email, Slack, Teams)

    More integrations = more accurate risk assessment.
  </Accordion>

  <Accordion title="How long until I see value?">
    * **Day 1**: Dashboard visibility into workforce
    * **Week 1**: Initial HRI scores and insights
    * **Month 1**: Trend analysis and insights
    * **Quarter 1**: Measurable behavior change

    The AI-native platform accelerates time-to-value compared to traditional approaches.
  </Accordion>

  <Accordion title="Who should use this platform?">
    The platform is designed for:

    * **Security teams** managing awareness programs
    * **Security leaders** reporting to executives
    * **IT administrators** managing configurations
    * **Employees** viewing their scorecards (optional)
  </Accordion>

  <Accordion title="Is my data secure?">
    Yes. The platform:

    * Uses enterprise-grade encryption
    * Maintains SOC 2 compliance
    * Isolates tenant data
    * Provides audit logging
    * Supports SSO and SCIM
  </Accordion>

  <Accordion title="Can I try before I buy?">
    Yes! [Request a demo](https://www.livingsecurity.com/request-demo/) to see the platform in action with your specific use cases.
  </Accordion>
</AccordionGroup>

## Still Have Questions?

<CardGroup cols={2}>
  <Card title="Contact Support" icon="headset" href="mailto:beta@livingsecurity.com">
    Get help from our team.
  </Card>

  <Card title="Ask Livvy" icon="sparkles" href="/guides/livvy/introduction">
    Livvy can answer many questions.
  </Card>
</CardGroup>